FAQ
PRODUCT
| Are Claene products non-toxic and vegan? | Yes, all of our products including acne patches are non-toxic, vegan, natural and organic. | |
| Are Claene products safe for sensitive skin? | Yes, all of our products including period care and skin care are safe for the sensitive skin. | |
| How long is the pad? |
Pads come with three different sizes:
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| How long is the liner? |
Liners come with two different sizes:
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| Where are Claene products made? | Our products are designed by Claene in California. The Claene Team uses innovative manufacturing technology from South Korea to create high-performance products all women can rely on. | |
| How are Claene's period care products unique than other conventional products? | We are proud to use OCS certified and non-GMO cotton from Texas that is safely grown without toxic pesticides and synthetic chemicals. Texas cotton has also been found to be among the cleanest types of cotton in the world. Because our period care products are made with healthy ingredients sourced in the USA, women with all skin types and menstrual conditions can rely on Claene. |
ORDER
| Where else can I find Claene's products? | Find us on Amazon with the same quality, yet free and fast shipping. |
RETURN & EXCHANGE
| Satisfaction Guarantee |
If for any reason you are not satisfied with your purchase, you may return for refund or exchange. *Please note: we do not accept PARTIAL returns for the Bundle Set. |
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| How To | Please send an email to cs@claeneusa.com within 30 days from the day of your order. Our customer service team will assist you. |
PAYMENT
| Which forms of payments are acceptable? | Claene accepts PayPal and all major credit cards including: Visa, MasterCard, American Express, and Discover. Paypal for subscriptions is coming soon! Currently, we can only accept one form of payment per order. |
SHIPPING
| Shipping Destinations | Claene accepts orders that are shipped to locations in United States. Unfortunately, we are unavailable to ship outside of the U.S. | |
| Delivery Options | Claene Online orders are shipped and delivered by USPS on business days (Monday through Friday, excluding major holidays). |